PrepLuxe Beauty Return Policy

If you are NOT satisfied with your order, you can return it within 30 days of your purchase. 

  • In order to begin your return please contact PrepLuxe Beauty by Email.
  • We only accept returns for items that were damaged during the shipping process we will offer a Full refund. 
  • We only give a FULL refund AFTER the item has been returned by mail.
  • Please note that we cannot cover shipping costs for returns, including those placed within the United States and outside of the United States.
  • We only credit back to the original form of payment as available for orders placed online.
  • For questions regarding your purchase, please contact us using the email address below.
  • Please be sure to include your order number in your email, as this will help expedite the process!


For order inquiries, please allow 1-2 business days for a response.

Customer Support by Email: email@prepluxebeauty.com